This Privacy Policy describes how MUKESH PATHAK and its affiliates (collectively referred to as “MUKESH PATHAK,” “we,” “our,” or “us”) collect, use, share, protect, or otherwise process your personal information/data through our website https://www.technicalmickey.com (hereinafter referred to as the “Platform”).

You may be able to browse certain sections of the Platform without registering. However, please note that we do not offer any product or service outside India, and your personal data will primarily be stored and processed in India.

By visiting the Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by:

• This Privacy Policy,
• Our Terms of Use, and
• Any applicable service/product-specific terms and conditions.

You also agree to be governed by the laws of India, including data protection and privacy laws. If you do not agree, please do not access or use our Platform.

1. Information We Collect

We collect personal data when you use our Platform, access services, or interact with us in any way. This includes but is not limited to:

• Name, date of birth, address, phone number, email ID
• Information provided during sign-up or account registration
• Proof of identity/address as required
• Sensitive data (with your consent) such as bank account details, credit/debit card information, biometric data (e.g., facial or physiological data)

You may choose not to provide certain information; however, doing so may limit your ability to use specific features or services on the Platform.

We also track your activity, preferences, and behavior on the Platform, which may be analyzed in an aggregated format for analytics and improvement.

If you interact with third-party platforms or services through our Platform, their privacy policies will apply. We are not responsible for their data practices and urge you to review their policies before providing any information.

⚠ Warning: If you receive communication from anyone claiming to be from MUKESH PATHAK and asking for sensitive information such as card PINs or online banking credentials, do not share such details. Report any such incident to the appropriate law enforcement authority immediately.

2. How We Use Your Information

We use your personal data to:

• Provide services you request
• Assist sellers and partners in order fulfillment
• Enhance and personalize your experience
• Resolve disputes and troubleshoot issues
• Notify you of offers, updates, or changes
• Detect fraud and prevent abuse
• Conduct market research and analysis
• Enforce our Terms of Use

We may also use your data for direct marketing. You will always have the option to opt out of marketing communications.

3. Sharing Your Information

We may share your personal data with:

• Our group companies and affiliates
• Business partners, service providers (e.g., logistics, payment processors, reward programs)
• Government or law enforcement agencies (if required by law or in good faith for legal processes)

We ensure such sharing is in accordance with applicable laws and only when necessary to:

• Provide you services
• Fulfill legal obligations
• Detect or investigate fraud
• Protect our rights and users’ safety

4. Security Measures

We implement reasonable security practices to protect your data from unauthorized access, disclosure, loss, or misuse. Our systems follow secure protocols when accessing or transmitting your data.

However, no internet-based system is fully secure. By using the Platform, you accept the inherent risks involved in online data transmission. You are responsible for maintaining the confidentiality of your account login credentials.

5. Data Retention and Deletion

You may delete your account through your profile settings. Deleting your account will result in the loss of all related data.

Alternatively, you can request deletion by contacting us directly. However, we may delay or deny deletion in case of:

• Pending grievances or legal issues
• Incomplete transactions or shipments
• Other valid business reasons

We retain your data for only as long as necessary or as required by law. Some anonymized data may be retained for research or analysis purposes.

6. Your Rights

You have the right to:

• Access, update, or correct your personal data through your account settings
• Withdraw previously given consent (subject to legal and contractual obligations)

To withdraw consent, email our Grievance Officer (contact below) with the subject line:
“Withdrawal of consent for processing personal data.”

Please note:

• Consent withdrawal will not apply retrospectively.
• Certain services may be restricted or denied following consent withdrawal.

7. Your Consent

By using our Platform and providing your information, you consent to the collection, use, storage, and processing of your data in accordance with this Privacy Policy.

If you share personal information related to others, you represent that you have their permission to do so.

You also consent to be contacted via SMS, email, call, or instant messaging for purposes outlined in this policy, including by:

• Our affiliates
• Marketing channels
• Technology and business partners

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our data practices. We encourage you to review this page periodically.

We may notify you of significant updates as required under applicable laws.

9. Contact Us

If you have questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact: